A care coordinator works with a client with diverse health service needs and coordinates with multiple healthcare teams to provide personalized service. Which STEEEP step is demonstrated?

• A. Equitable
• B. Efficient
• C. Safe
• D. Patient-Centered

Answer: (D)

The idea being tested is patient-centered care, which puts the individual’s preferences, values, and needs at the heart of every decision and ensures coordination across multiple providers to fit the person’s unique situation. Here, the care coordinator recognizes diverse health service needs and works with several healthcare teams to tailor and integrate a plan for that specific client. This focus on personalizing the experience and aligning care with the patient’s goals and context is the hallmark of patient-centered STEEEP care.

Equitable care would emphasize fairness across populations, efficient care stresses reducing waste, and safe care centers on avoiding harm. While those are important, the scenario specifically highlights customizing and coordinating care around the person, which is why patient-centered is the best fit.